Online Printing – total satisfaction guarantee
As Alex Pope stated: “To err is human; to forgive is divine.”
But it’s so much easier to forgive when errors are corrected quickly, effectively and not at your cost!
The Flexpress online printing total satisfaction guarantee states that quite simply if through ANY fault of ours, you’re not completely happy with our quality or service, we’ll reprint, refund, or arrive at a solution that leaves a positive impression.
Just wanted to place on record for the quick turnaround and quality of the Orders of service.
Quick note to acknowledge receipt of the booklets yesterday, and to say that I'm absolutely delighted with the result - once again, a superb service from Flexpress! I've forwarded your invoice to our finance department with a request that they cough up as soon as possible (they are usually fairly good).
We have received the songbook and we are delighted with both the printing and the service. Thank you very much. I shall mention your company on Facebook today.
Thanks for delivering the Publications Catalogue so promptly – they look great too.
Just a quick note to say thank you and well done to you and the rest of the crew at Flexpress on the urgent 12pp landscape job you have just produced.
Quality was spot on and, as it was ready sooner than expected, allowed us to make better use of our own transport.