Online Printing – total satisfaction guarantee
As Alex Pope stated: “To err is human; to forgive is divine.”
But it’s so much easier to forgive when errors are corrected quickly, effectively and not at your cost!
The Flexpress online printing total satisfaction guarantee states that quite simply if through ANY fault of ours, you’re not completely happy with our quality or service, we’ll reprint, refund, or arrive at a solution that leaves a positive impression.
Quick note to acknowledge receipt of the booklets yesterday, and to say that I'm absolutely delighted with the result - once again, a superb service from Flexpress! I've forwarded your invoice to our finance department with a request that they cough up as soon as possible (they are usually fairly good).
Just wanted to thank you for turning around the co-op leaflets so quickly especially given the unsatisfactory artwork that I first forwarded. This is greatly appreciated.
I wanted to give you a big thank you for delivering the Twist frame so quickly. From the time I sent the first email to the afternoon you set it up took less than 5 working days. Amazing turnaround and outstanding service as always. I've received excellent feedback from our Product Manager and MD, it looks great.
You did an excellent job for us in July, our customer was delighted, and he's not an easy one to please.
Can I thank you all at Flexpress for your fantastic service and printed materials this year for (my company), for Leicester Art Week and for my friend, Jane. I know Jane has found your support invaluable (and has probably saved her sanity!)