Online Printing – total satisfaction guarantee
As Alex Pope stated: “To err is human; to forgive is divine.”
But it’s so much easier to forgive when errors are corrected quickly, effectively and not at your cost!
The Flexpress online printing total satisfaction guarantee states that quite simply if through ANY fault of ours, you’re not completely happy with our quality or service, we’ll reprint, refund, or arrive at a solution that leaves a positive impression.
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Quick note to acknowledge receipt of the booklets yesterday, and to say that I'm absolutely delighted with the result - once again, a superb service from Flexpress! I've forwarded your invoice to our finance department with a request that they cough up as soon as possible (they are usually fairly good).
Firstly well done on another excellent QN magazine.
Print quality and make up is superb. Good feedback already.
All logistics professionally sorted!
I wanted to give you a big thank you for delivering the Twist frame so quickly. From the time I sent the first email to the afternoon you set it up took less than 5 working days. Amazing turnaround and outstanding service as always. I've received excellent feedback from our Product Manager and MD, it looks great.
The Diagnostic Atlas job arrive to day, I just wanted to say that Richard was delighted and thought it was a great job!! There is going to be another similar one shortly (not sure when) and we will definitely use Flexpress for that one as well!
I just wanted to contact you and say thanks for the great customer service and assistance you gave me. We had never used you before and due to the service and the folders we received, we will be contacting you again in the future.