Customer Complaint and Quality Issues

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Please note that we will require the return of any faulty goods to establish the cause of the error.

In the event that a complete reprint or refund is required, the whole of the faulty job will require returning.

Due to the nature of some of the processes involved we may not be able to reprint small percentages of jobs using the original process.

Can't find what you're looking for?

Just wanted to place on record for the quick turnaround and quality of the Orders of service.

Chris Jackson,

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A small note to say a big thank you for your help with our recent order. I really appreciated you checking in with us before going to print and for your help in posting to two addresses.

Jo Kimball,

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Wanted to thank you all for your help this year with my print requirements - Flexpress really are terrific printers!

Emma Swales,

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I just wanted to contact you and say thanks for the great customer service and assistance you gave me. We had never used you before and due to the service and the folders we received, we will be contacting you again in the future.

Jamie Owen,

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Just a quick note to say thank you and well done to you and the rest of the crew at Flexpress on the urgent 12pp landscape job you have just produced.
Quality was spot on and, as it was ready sooner than expected, allowed us to make better use of our own transport.

Bob Miller,

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Customer Complaint and Quality Issues

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