Customer Complaint and Quality Issues

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Please note that we will require the return of any faulty goods to establish the cause of the error.

In the event that a complete reprint or refund is required, the whole of the faulty job will require returning.

Due to the nature of some of the processes involved we may not be able to reprint small percentages of jobs using the original process.

Can't find what you're looking for?

Just wanted to say many thanks again for the continued good service this year.

Jeremy Naylor,

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Just wanted to place on record for the quick turnaround and quality of the Orders of service.

Chris Jackson,

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You did an excellent job for us in July, our customer was delighted, and he's not an easy one to please.

John Burns,

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Just wanted to thank you for turning around the co-op leaflets so quickly especially given the unsatisfactory artwork that I first forwarded. This is greatly appreciated.

Gavin George,

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A small note to say a big thank you for your help with our recent order. I really appreciated you checking in with us before going to print and for your help in posting to two addresses.

Jo Kimball,

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Customer Complaint and Quality Issues

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