Customer Complaint and Quality Issues

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Please note that we will require the return of any faulty goods to establish the cause of the error.

In the event that a complete reprint or refund is required, the whole of the faulty job will require returning.

Due to the nature of some of the processes involved we may not be able to reprint small percentages of jobs using the original process.

Can't find what you're looking for?

We have received the songbook and we are delighted with both the printing and the service. Thank you very much. I shall mention your company on Facebook today.

Vivien Richardson,

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Thanks for delivering the Publications Catalogue so promptly – they look great too.

Carol Mackerness,

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A small note to say a big thank you for your help with our recent order. I really appreciated you checking in with us before going to print and for your help in posting to two addresses.

Jo Kimball,

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Can I thank you all at Flexpress for your fantastic service and printed materials this year for (my company), for Leicester Art Week and for my friend, Jane. I know Jane has found your support invaluable (and has probably saved her sanity!)

Lucy Phillips,

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Thank you the handbook was excellent. A top class job and we are all happy

Robert Bryce,

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Customer Complaint and Quality Issues

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