Customer Complaint and Quality Issues

You did an excellent job for us in July, our customer was delighted, and he's not an easy one to please.

Just a quick note to say thank you and well done to you and the rest of the crew at Flexpress on the urgent 12pp landscape job you have just produced.
Quality was spot on and, as it was ready sooner than expected, allowed us to make better use of our own transport.

Quick note to acknowledge receipt of the booklets yesterday, and to say that I'm absolutely delighted with the result - once again, a superb service from Flexpress! I've forwarded your invoice to our finance department with a request that they cough up as soon as possible (they are usually fairly good).

Once again Flexpress have come up trumps.
Thank you for doing the books for us, absolutely perfect, in time, on budget - what more could I ask.
Definitely be doing business again.

Wanted to thank you all for your help this year with my print requirements - Flexpress really are terrific printers!