Online Printing – total satisfaction guarantee
As Alex Pope stated: “To err is human; to forgive is divine.”
But it’s so much easier to forgive when errors are corrected quickly, effectively and not at your cost!
The Flexpress online printing total satisfaction guarantee states that quite simply if through ANY fault of ours, you’re not completely happy with our quality or service, we’ll reprint, refund, or arrive at a solution that leaves a positive impression.
Can I thank you all at Flexpress for your fantastic service and printed materials this year for (my company), for Leicester Art Week and for my friend, Jane. I know Jane has found your support invaluable (and has probably saved her sanity!)
I just wanted to contact you and say thanks for the great customer service and assistance you gave me. We had never used you before and due to the service and the folders we received, we will be contacting you again in the future.
We have received the songbook and we are delighted with both the printing and the service. Thank you very much. I shall mention your company on Facebook today.
Just wanted to say many thanks again for the continued good service this year.
I wanted to give you a big thank you for delivering the Twist frame so quickly. From the time I sent the first email to the afternoon you set it up took less than 5 working days. Amazing turnaround and outstanding service as always. I've received excellent feedback from our Product Manager and MD, it looks great.