Customer Complaint and Quality Issues

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Please note that we will require the return of any faulty goods to establish the cause of the error.

In the event that a complete reprint or refund is required, the whole of the faulty job will require returning.

Due to the nature of some of the processes involved we may not be able to reprint small percentages of jobs using the original process.

Can't find what you're looking for?

I just wanted to contact you and say thanks for the great customer service and assistance you gave me. We had never used you before and due to the service and the folders we received, we will be contacting you again in the future.

Jamie Owen,

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Just wanted to place on record for the quick turnaround and quality of the Orders of service.

Chris Jackson,

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Just wanted to thank you for turning around the co-op leaflets so quickly especially given the unsatisfactory artwork that I first forwarded. This is greatly appreciated.

Gavin George,

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Thanks for delivering the Publications Catalogue so promptly – they look great too.

Carol Mackerness,

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You did an excellent job for us in July, our customer was delighted, and he's not an easy one to please.

John Burns,

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