Online Printing – total satisfaction guarantee
As Alex Pope stated: “To err is human; to forgive is divine.”
But it’s so much easier to forgive when errors are corrected quickly, effectively and not at your cost!
The Flexpress online printing total satisfaction guarantee states that quite simply if through ANY fault of ours, you’re not completely happy with our quality or service, we’ll reprint, refund, or arrive at a solution that leaves a positive impression.
Just a quick note to say thank you and well done to you and the rest of the crew at Flexpress on the urgent 12pp landscape job you have just produced.
Quality was spot on and, as it was ready sooner than expected, allowed us to make better use of our own transport.
We have received the songbook and we are delighted with both the printing and the service. Thank you very much. I shall mention your company on Facebook today.
A small note to say a big thank you for your help with our recent order. I really appreciated you checking in with us before going to print and for your help in posting to two addresses.
I wanted to give you a big thank you for delivering the Twist frame so quickly. From the time I sent the first email to the afternoon you set it up took less than 5 working days. Amazing turnaround and outstanding service as always. I've received excellent feedback from our Product Manager and MD, it looks great.
You did an excellent job for us in July, our customer was delighted, and he's not an easy one to please.