Customer Complaint and Quality Issues

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Please note that we will require the return of any faulty goods to establish the cause of the error.

In the event that a complete reprint or refund is required, the whole of the faulty job will require returning.

Due to the nature of some of the processes involved we may not be able to reprint small percentages of jobs using the original process.

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You did an excellent job for us in July, our customer was delighted, and he's not an easy one to please.

John Burns,

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Thank you the handbook was excellent. A top class job and we are all happy

Robert Bryce,

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The Diagnostic Atlas job arrive to day, I just wanted to say that Richard was delighted and thought it was a great job!! There is going to be another similar one shortly (not sure when) and we will definitely use Flexpress for that one as well!

Janet Bassett,

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Just wanted to place on record for the quick turnaround and quality of the Orders of service.

Chris Jackson,

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Firstly well done on another excellent QN magazine.
Print quality and make up is superb. Good feedback already.
All logistics professionally sorted!

David Calow,

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Customer Complaint and Quality Issues

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