Customer Complaint and Quality Issues

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Please note that we will require the return of any faulty goods to establish the cause of the error.

In the event that a complete reprint or refund is required, the whole of the faulty job will require returning.

Due to the nature of some of the processes involved we may not be able to reprint small percentages of jobs using the original process.

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Once again Flexpress have come up trumps.
Thank you for doing the books for us, absolutely perfect, in time, on budget - what more could I ask.
Definitely be doing business again.

Alan Fossey,

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You did an excellent job for us in July, our customer was delighted, and he's not an easy one to please.

John Burns,

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Just wanted to say many thanks again for the continued good service this year.

Jeremy Naylor,

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Thank you the handbook was excellent. A top class job and we are all happy

Robert Bryce,

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Thanks for delivering the Publications Catalogue so promptly – they look great too.

Carol Mackerness,

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Customer Complaint and Quality Issues

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