Unless otherwise agreed in writing, the terms and conditions of this agreement shall apply to any order placed by the customer. In the event of any inconsistency between these terms and those passing between the parties these terms shall prevail. No variation of the terms and conditions shall be allowed unless expressly accepted in writing.

Delivery & Payment

A) Upon notification that the goods are ready, balances of payment shall become due as specified on the invoice. No credit shall be given unless an official account has been opened at which time the Customer will be notified by Flexpress.

B) Responsibility for collection/delivery lies with the Customer.
Any carriage arranged by Flexpress on behalf of the Customer will be charged accordingly unless otherwise stated. All goods are considered to be delivered once inside the destination building.

C) Failure to make payment by the due date could incur additional administration costs which will be added to the outstanding balance.

D) Whilst every endeavour will be made by Flexpress to meet any completion date, such dates are not guaranteed unless specifically stated in writing and such guarantees will incur additional charges.

Claims

Any query regarding the goods supplied must be made to Flexpress in writing within 7 days of delivery/collection and goods supplied must be unused. Claims outside these criteria will not be considered.

Artwork

A) When the Design/Typesetting/Artwork is undertaken by Flexpress on behalf of the Customer, proof copies will be submitted for checking and approval by the Customer as satisfactory. No responsibility will be accepted for errors not corrected at the proof stage by the Customer.

B) When style, type or layout is left to Flexpress' judgement, changes (as opposed to corrections) and additional proofs necessitated will be charged extra.

C) The copyright for artwork produced or created on behalf of a Customer remains the intellectual property of Flexpress and we reserve the right to make an appropriate charge for it's subsequent release.

Variations

A) Every endeavour will be made to deliver the correct quantity ordered but all estimates are conditional upon margins of 5% for work in one colour and 8% for multi-colour work being allowed for overs or shortage.

B) Flexpress reserves the right to change stated papers to another of equal quality if the need arises.

C) Every effort will be made to make the best possible colour reproduction on Customer's work, but because of the nature of the processes involved, Flexpress shall not be required to guarantee an exact match of colour or texture to any original or proof.

Contract

By placing an order, the Customer enters into a Contract.
Flexpress reserves the right to cancel the Contract at our discretion should circumstances dictate. The Customer may cancel the Contract at any time but will be liable to pay for any expenses incurred by the Printer in attempting to fulfil the Contract.

Law

A) Flexpress shall be indemnified by the Customer in respect of any claims arising out of any libellous matter or any infringement of copyright, patent design or any other proprietary or personal rights contained in any material for the Customer.

B) These terms and conditions shall be governed and construed in accordance with the laws of England.