Evaluation Statistics

How our clients rate us:

Unlike our competitors, our claims on service standards are based on fact, not assumption. After each and every job, our clients are invited to give us feedback on how they felt we performed. This data is analysed automatically and the results are displayed here for everyone to see.

This provides us with both the means to understand where improvements can be made along with the fortitude to make them and further demonstrates our commitment to an honest, ethical and transparent service.

How we are rated

  Poor Average Good Excellent
Customer Service 0.0 % 1.1 % 16.0 % 82.8 %
Product Quality 0.4 % 1.1 % 25.0 % 73.5 %
On Time Delivery 0.4 % 1.1 % 11.7 % 86.8 %
Value for Money 0.0 % 3.4 % 33.0 % 63.7 %
Overall Satisfaction 0.0 % 0.7 % 21.0 % 78.3 %